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In-Depth analysis of each process state, advance process designing, customized consulting services, process alignments, service improvement strategies, effective shared service centers.
ITIL processes for IT Service Management Implementation involves Continual Service Improvement to identify and rectify any service or process.
Increase your innovation, expand into new areas, and provide excellent customer service. Because of BrickRed Systems’ unique Managed Service Provider (MSP) solution, companies
The BrickRed Systems ServiceNow Business Group offers industry and domain-focused
solutions designed to deliver tangible, positive outcomes for clients at scale.
Business Continuity Requirements are pushing companies to their limits. You can plan, exercise, and recover from disasters effectively with Service Management Software – Business Continuity Management, a key part of a robust integrated risk management program.
ITSM (or IT Service Management) is all about aligning IT to the business, improving the quality of IT services while lower costs of those services. We help our clients to deliver scalable services that increase productivity and create amazing.
IT Asset Management (ITAM) is “a set of business practices that incorporates IT assets across the business units within the organization. It joins the financial, inventory, contractual and risk management responsibilities to manage the overall life cycle of these assets.
ServiceNow’s ITOM solution aims at delivering three important aspects for your ITOps team – service visibility, service availability and service agility. By implementing ITOM solution, you can gain end-to-end visibility into business.
Provide end-to-end customer services with faster resolution fixing the root cause of the issues. ServiceNow gives your customers a portal that delivers an effortless self‑service experience. The solution connects people, workflow, and processes to engage across departments in case management and resolution.
Eradicate frustration and improve employee satisfaction. Provide employees the experience they deserve with efficient, intelligent services. ServiceNow HR Service Delivery is an integrated suite of applications designed to create a consumer‑like service experience, while increasing HR productivity.
ServiceNow’s Platform Runtime (formerly CreateNow Development Suite) is a consolidated and comprehensive set of browser-based tools to manage the entire lifecycle of an application from creation to deployment.
The ServiceNow IT Governance, Risk and Governance (ITGRC) suite provides a powerful means to automate administrative tasks, freeing up your valuable resources to focus on improving and extending your risk posture.
ServiceNow SecOps allows responding to urgent IT security issues quicker, search for and handle deep-lying IT security threats. SecOps aims to bring clarity, insight, collaboration and business-driven prioritization into the daily routine of your security specialists.
ServiceNow’s APM module enables a true enterprise view of enterprise Application Assets, tying in your potential data sources from service, incident & problem, software asset and more to give you the most comprehensive set of analysis and decision support for your application portfolio.
ServiceNow’s Project Portfolio Management utilizes Demand Management which comes to the rescue in various scenario by centralizing the different strategic requests related to business and the IT, thereby streamlining the entire investment decision-making process for the new as well as improvising the existing products/services.
At BrickRed Systems, we believe in unlocking your IT Capabilities
through our expertise for your advantage
BrickRed Systems is fully accredited for both the ISO 9001:2015 (Quality Management) and ISO 27001:2013 (Information Security) standards.
Give your team the bandwidth to focus on growth by delegating routine support processes to our experts.
Competent in 100+ support systems, we’ll build your team around the technology you already use.
We assemble a team of dedicated experts that fit your company culture and are uniquely equipped to meet your needs.
We are one of the organizations that operate round the clock. If you want to ask anything or have a query to clear feel free to contact our amicable executive who will be more than happy to help you out.
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BrickRed has been a great partner for H.H. Brown. They understand our needs and always develop solutions that focus on return on investment. Brickred has delivered great value with our software projects.
The Brickred team is a very competent and professional group of Security specialists who have demonstrated an ability to provide excellent results. We are extremely happy with our working relationship with Brickred and look forward to engaging them on future projects.
The technical and management people at BrickRed delivered a high quality solution on time and on budget. They are easy to work with and consistently kept us informed of the project status. Brickred shows a great commitment to customer satisfaction and it is a pleasure to work with them.