Why BrickRed Systems


Best tech support for lowering your costs and increasing efficiency

We’ll help you automate responses to standard technical issues and improve agent efficiency so you can scale your technical support services. Give your customers quick and easy resolutions across channels.

Why BrickRed Systems

24/7 support services

Omni-Channel, 24X7 Global support solutions

Our services are flexible and customizable to fit your specific needs. Our agents are constantly being updated on new technologies and changes in the marketplaces. They are trained on your business and offerings so they can help in every situation.

Why BrickRed Systems

Enables you to Focus on core business

Maintain your focus on growing your company.

You need to devote time and resources to research, innovation, and activities that will keep them relevant, and keep redundancy at bay. We can efficiently manage your organization’s IT infrastructure, while you focus on growing and improving your core business.

Build efficient on-call processes and streamline alerting workflows to improve incident response.​

TestAutomation - Brickred

Comprehensive support for hardware, software, and network issues​

Are you tired of constantly dealing with technical issues that disrupt your business operations? Our Technical Support services can help. Our team of skilled technicians is available around the clock to provide timely resolution of any issues that may arise. With our comprehensive support, we can help you optimize the performance of your systems and minimize downtime.​

Optimize the performance with our skilled technicians

From hardware and software support to network troubleshooting, we offer a range of services to meet the needs of your business. Our technicians are trained to handle a wide variety of issues, including system errors, software bugs, and hardware malfunctions. We use state-of-the-art tools and techniques to diagnose and fix problems quickly and effectively.​

Software Development Cycle
Test API, Web And Mobile Applications

Around-the-clock assistance for timely resolution of issues​

In today’s fast-paced business world, having reliable and efficient systems is crucial for success. Technical issues can be costly and frustrating, causing disruptions in your operations and damaging your reputation. Our Technical Support services provide the expertise and tools necessary to optimize your systems and keep your business running smoothly.​

Improve efficiency with our comprehensive Technical Support solutions​

Don’t let technical issues hold your business back. Invest in our Technical Support services and take control of your systems. With our team of skilled technicians available to help you 24/7, you’ll experience increased efficiency, productivity, and peace of mind knowing that you have expert support whenever you need it. Our goal is to provide seamless support and keep your operations running smoothly.​

Development, Testing, And Operations Teams

Help Your Customers Around The Clock

A great team aided by the best technology is an unstoppable force. We’ll take valuable knowledge gained from every interaction with your customers to detect gaps in coverage, predict problems before they occur and continuously improve processes.

Real-Time Support To Your Brand & Products

Consistently recognized for agility and customer responsiveness Satisfied customer base throughout the US and CanadaOur complete outsourcing services teams receive dedicated operations management, training and quality assurance staff. The added value gets transferred to your customers with shorter wait times and exemplary quality service.

Outsourcing Technical Support Saves Time and Money

Ongoing quality control operations, as well as responding to product changes, take time and money away from developing your firm. When developers provide new features and user experiences, your customers may become confused, resulting in an increase in technical support requests. You shift the load on us when you use our technical support services for outsourced technical help.


We offer full-service outsourced technical support, so you can meet the increasing demands of your growing business.

  • Tier 2 & 3 Support
  • ‍Quality AssuranceTier
  • ‍Advanced Troubleshooting
  • ‍Remote assistance
  • Software Issues
  • Problem Resolution
  • Warranty Support
  • Status Updates
  • Escalation Handling
  • Hardware Issues

About BrickRed Systems

Our DevOps Services

We help you to identify your strengths, and weaknesses and suggest the next steps for your Azure DevOps journey. Our Azure DevOps Maturity Assessment helps organizations who have started their Azure DevOps journey or are planning to. We identify your current state of maturity & challenges spanning development, deployment, and sustenance.

Let us help you deliver consistent and personalized interactions with our services.

Other Technology Services

Faster deployment

Frequent updates of the project’s features and delivery help deploy the deliverables faster

Minimal cost of production

Bring both maintenance and new updates under a single umbrella to save on management and production cost

Improvement in quality of the product

A continuous improvement model because of collaboration between the operation and development teams leads to significantly better product quality

Exceptional problem solving technologies

With quicker solutions to technical errors in the projects, the problem-solving technique ensures quality products

Better innovation in the final product

Agility in DevOps leaves the scope of innovation at each step leading to a product that is ready to compete in the market.

Other It Operations Services

Define how to manage your software and hardware with our IT support,
such as network administration, device management, IAM ,
and security operations, and help desks.

Infrastructure Operations & Support

24/7 Global Infrastructure Operations and Support – ensuring 100% availability and continuity of your mission-critical systems

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Workplace Services & Helpdesk

24×7 Technical Support Outsourcing Your customer is our Priority.

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Messaging & Collaboration

We offer the complete set of Microsoft Technologies to help you build a solid Messaging and Collaboration infrastructure

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Site Reliability Engineering

For a balance between ensuring the reliability of a product and features and releasing new products and features—our Site Reliability Engineering services are a great asset for software reliability and scalability

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IAM & Security Operations

We enable you to manage digital identities and control user access to critical corporate information using our IAM & Security Operations framework of policies, processes, and technologies

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Networking & IPT Engineering

Advance your digital journey with our Networking and IPT Engineering services to meet industry needs with powerful digital workflows

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Case Studies

Rapid solutions to the most complex business
challenges with cooperative process-driven methodology

What Our Customers Say About Us

I had a great experience working with Brickred Systems. With the team's attention to detail and great technical solutions, I won't hesitate to bring more projects in the future.

Director@H.H. Brown Shoe Company

Brickred Systems has delivered exceptional results in every challenging situation considering all the business requirements. I really appreciate the team for putting in all the hard work with such professionalism, and I will surely engage with them for my upcoming projects.

Mr. Chand Bhandari

I had a great experience working with Brickred Systems. With the team's attention to detail and great technical solutions, I won't hesitate to bring more projects in the future.

Puja C

The Brickred team added such great value to our project with their work. From macro management to the micromanagement of the project, I am really happy with the determination to finish the project with perfection. Looking forward to working with the team again.

Paul T
Stanley Black & Decker

Brickred Systems has delivered exceptional results in every challenging situation considering all the business requirements. I really appreciate the team for putting in all the hard work with such professionalism, and I will surely engage with them for my upcoming projects.

Anand J

The Brickred team is a very competent and professional group of Security Specialists who have demonstrated an ability to provide excellent results. We are extremely happy with our working relations with Brickred and look forward to engaging them on future projects.

Katherine C

We were struggling to keep up with the demands of our customers and needed to find a way to increase our capacity. Industry 4.0 services provided us with the automation and data analysis capabilities we needed to optimize our operations. The implementation of advanced robotic systems and machine learning algorithms has allowed us to increase production speed and accuracy, which has led to a significant increase in sales. The service has been a game changer for our business.

CTO@Stanley Black and Decker