Ease the Operations
Include network, usage, billing, and device information record. Identify potential service issues and then recommend the best next steps based on predicted customer behavior.
Grow Sales Substantially
Boost sales in the new economy by streamlining processes in a single-user experience, allowing sales reps to prioritize and work more effectively, efficiently, and confidently.
Subscribers’ Retention
Start the conversation before building and managing it throughout the subscriber lifecycle to generate more leads and improve subscriber retention.
Our Telecommunication Services
With a digital toolkit, you can get to market faster, attract and retain more customers, and streamline order fulfillment — all on one platform. With us, you can transform your business and operational systems. Improve time to market and fuel seamless experiences at scale by streamlining the quote-to-order process.
Create intuitive, digital-first user experiences by leveraging automated workflows, scalable processes, and standards-based integration to reduce friction and cost. Using scalable processes, configurable workflows, and standards-based integration, sales teams can effectively handle complex, multisite quotes and reduce order fallout.
We assist businesses in developing and scaling product management capabilities in order
to set and achieve ambitious product goals.
Experience Network and System Performance with Advanced IT Solutions
We can help telecommunications organizations to optimize the performance of their networks and systems by providing expertise and guidance on various technologies and systems. We help to design and implement a network infrastructure that is optimized for different types of traffic, such as voice, data, and video. We can help to implement systems for monitoring and managing the performance and availability of networks and systems, which can help to identify and resolve issues in a timely manner
Elevating the Customer Experience with Innovative Technologies
We help telecommunications organizations to improve the customer experience by implementing and optimizing various systems and technologies. We can help to implement self-service systems, which can enable customers to manage their accounts and resolve issues independently, resulting in reduced call center volume and increased customer satisfaction. We help to implement customer relationship management (CRM) systems, which can enable telecommunications companies to track customer interactions and preferences and provide personalized recommendations and promotions.
Transform Your Ideas with Powerful Data Analytics and Reporting Tools
We help you to gain insights into customer behavior and trends and use this information to inform business decisions. We can help to develop dashboards and reports that provide real-time visibility into key performance indicators (KPIs) and help to identify opportunities for improvement. We provide expertise and guidance on how to implement and use data analytics tools and technologies, such as business intelligence and big data analytics, to derive insights from large and complex datasets.
Ensuring Security and Compliance with Robust IT Systems
We help telecommunications organizations to protect their systems and data and ensure compliance with various regulations and standards. We can provide guidance on how to implement and maintain secure systems, as well as provide training to staff on how to handle sensitive data appropriately. In addition, consultancy firms can help to implement systems for monitoring and reporting on security and compliance issues, which can help to identify and mitigate risks in a timely manner.
Our DevOps Services
We help you to identify your strengths, and weaknesses and suggest the next steps for your Azure DevOps journey. Our Azure DevOps Maturity Assessment helps organizations who have started their Azure DevOps journey or are planning to. We identify your current state of maturity & challenges spanning development, deployment, and sustenance.
Let us help you deliver consistent and personalized interactions with our services.
Other Technology Services
Faster deployment
Frequent updates of the project’s features and delivery help deploy the deliverables faster
Minimal cost of production
Bring both maintenance and new updates under a single umbrella to save on management and production cost
Improvement in quality of the product
A continuous improvement model because of collaboration between the operation and development teams leads to significantly better product quality
Exceptional problem solving technologies
With quicker solutions to technical errors in the projects, the problem-solving technique ensures quality products
Better innovation in the final product
Agility in DevOps leaves the scope of innovation at each step leading to a product that is ready to compete in the market.
Our Industries Solutions Services
The BrickRed Systems ServiceNow Business Group offers industry and domain-focused
solutions designed to deliver tangible, positive outcomes for clients at scale.
Healthcare
Deliver connected experiences to drive efficiency and create a single view of every patient and member through our Healthcare services
Read More ➔Retail
Put customer magic in every shopping experience. Use connected, harmonized data to engage in every experience for shoppers with our Retail Services
Read More ➔Manufacturing
With Dynamics 365, you can achieve a resilient future by driving innovation, optimizing operations, deepening customer relationships, and achieving long-term growth in Manufacturing Industries.
Read More ➔IT
It’s time to advance your IT service management and digital transformation and align your workflow as per your business needs with our IT Services
Read More ➔Case Studies
Rapid solutions to the most complex business
challenges with cooperative process-driven methodology
