Equip your team with the Brickred System for 360-degree views that help connect and engage every patient, member, employee, and partner.
Healthcare Business With Brickred
We Make Healthcare Accessible To Everyone
BrickRed delivers HIPAA-compliant custom medical CRM solutions to improve every digital stage of your patient’s journey, assisting in the acquisition, management, and retention of patients while providing high-quality medical care.
Challenges in Healthcare Industry
A strong healthcare system reflects a country’s level of development, and Brickred System is here to help this sector overcome challenges.
Cybersecurity Hazards
Every industry is concerned about cybersecurity. Hospitals cannot risk compromising the sensitive nature of patient data, personal data to payment details, and even insurance details in such malicious attacks, else they will be obliged to pay a penalty.
Payment Processing and Billing
Patients are being cited by medical practitioners to clear medical bills, but the paper-based process is time-consuming. To optimise the customer experience, the hospital should ensure that the payment portal or processing system is paperless and fully compliant.
Adapting To New Technologies
To manage the rising number of healthcare data, hospitals require more AI-integrated software tools. However, when patients change insurance plans or healthcare providers, most medical practices rely on self-reporting by patients to build their records.So better tools for storage and management would be required for convenient and easy access.
Service Satisfaction To Patient
While providing a range of services in several locations, it is necessary for all staff to have access to the most up-to-date patient information from a centralised location in order to minimise deadly mistakes such as drug interactions, diagnosis, and treatment errors.
Benefits of Using Salesforce Health Cloud
Our goal is to provide our clients with a system that helps them increase efficiencies, improve patient care, and overall reduce costs.
Personalized Communications
With the personalised online Salesforce Communities interface, patient communication can always be handled according to the patient’s request, whether via calls or texts, which helps develop trust, strengthen patient-doctor relationships, and give better health results.
Patient's Journey Coordination
This will keep a record of each medical session so that clients can monitor the complete patient’s journey and send reminders if patients don’t show up, as well as follow up on the following stages. These data can be simply exported from the system and securely exchanged between departments, hospitals, and practitioners.
Connect Siloed Systems
We will connect all EHR systems so that data can be securely integrated with Salesforce, and products like Mulesoft Accelerator for Healthcare will dramatically reduce the strain on healthcare IT staff. It will allow healthcare providers to work more efficiently, make better decisions, and spend more time on patient care by centralising data collecting.
Health Monitoring
Doctors will be able to identify and anticipate which patients are at high risk for disease using our Salesforce system and predictive analytics, and then manage those patients proactively with suitable care-management programs.
Case Studies
Rapid solutions to the most complex business
challenges with cooperative process-driven methodology
