From daily tasks to support for continuous improvement initiatives, BrickRed Systems portfolio of application management services covers every phase and provides the expertise to sustain and evolve your SAP environment. An example of services can include:
Core Operational Services
- First and second level support for business users with SLA-based issue resolution/management
- End-user incident resolutions
- Causal analysis for repeat issues
- Routine system management
- Security administration
- Continuous maintenance
- Support for continuous improvement
- Software patches for installed SAP software Additional Services for Enhanced Performance
Additional Services - Proactive application monitoring and recommendations for the problem and issue resolution
- Support for planning, designing, executing and stabilizing upgrades
- Leveraging of upgraded features and functionality for full-cycle application-driven business transformation
- Follow-up support for on-going live, release changes, and migrations
- Help solving acute performance problems and preventing future ones
- Periodic performance reporting and alignment with business goals
- Business process monitoring and execution optimization
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Expertise
Business process expertise coupled with industry best practices, in-depth knowledge of your systems, business processes and unique challenges
Experience
Unparalleled industry experience with some of the leading service providers. A diverse client portfolio which thrives on our end-to-end communications.
Benefits
Faster Project Execution – our deep knowledge of your business helps us gain a head start.Lowered Transformation Risks: Deep domain expertise with hands-on experience guarantees a successful, smooth transformation.Improved customer satisfaction!
We INVEST our MINDS and RESOURCES to develop your technology
We provide you with highest level of services!
- Consistently recognized for agility and customer responsiveness
- Satisfied customer base throughout the US and Canada
- Strong on-site technical base with the ability to scale
- Proven delivery in multiple projects
- Thorough understanding of development, test, support environment and techniques to provide accelerated testing solutions
- Local presence in the US – hence, rapid response
- Professional and clear communication
- Discipline and focus for your unique needs
- Local presence in the US – hence, rapid response
- Professional and clear communication
- Discipline and focus for your unique needs
Other Technology Services
Custom Software Development
Highest standards, highest quality, best-fit solutions.
Cloud Services
Highest standards, highest quality.
Business Analysis
Optimal solutions that will fulfil your business.
IT Support
Good solutions for your business.
Security Strategy
Highest standards, highest quality, best-fit solutions.
Business Intelligence
Deliver personalized, focused insight at various levels of decision-making.
We Employ Creativity and innovation to improve your efficiency
Case Studies
Rapid solutions to the most complex business
challenges with cooperative process-driven methodology
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