The Client is a worldwide shopping mall brand with over 270 million visitors per year and 200+ stores per complex. The client sought a solution to increase overall performance and the ability to manage tenant requests more efficiently, such as payment collection, promotional event management, and parking.

Brickred’ proposed a team who worked together closely, with the business analyst gathering requirements, the developers coding the application, and the QA engineers testing it..


  • Massive request order.
  • Poor order workflow.
  • Ineffective request management.
  • Negative impact on brand image
  • Disrupted business process


  • Proposed team to begin from the ground up
  • Provided customized order workflow
  • Simplified document storage.
  • E-mail and SMS notification channels.


  • Developed custom-made SharePoint-based portal.
  • Developed a detailed route
  • Permitted to submit new requests based on earlier forms
  • Integration of an SMS gateway
  • Customized libraries


Why BrickRed Systems

Expanded request workflows

Cross–platform application

Improved service quality

Real-time updates

Seamless request management

Why BrickRed Systems

Real-time request notification

Real-time updates

Real-time order status

  • 85% Improved Business Performance
  • 100% Industry-specific solutions
  • Enhanced Order Request 90% 
  • Customized Workflow 100%

Technology Used

MS SharePoint 2013

SharePoint REST/CSOM



Contact us

Contact us

    Case Studies

    Rapid solutions to the most complex business
    challenges with cooperative process-driven methodology

    What Our Customers Say About Us

    BrickRed has been a great partner for H.H. Brown. They understand our needs and always develop solutions that focus on return on investment. Brickred has delivered great value with our software projects.

    Director@H.H. Brown Shoe Company

    The technical and management people at BrickRed delivered a high quality solution on time and on budget. They are easy to work with and consistently kept us informed of the project status. Brickred shows a great commitment to customer satisfaction and it is a pleasure to work with them.

    Mr. Chand Bhandari

    I had a great experience working with Brickred Systems. With the team's attention to detail and great technical solutions, I won't hesitate to bring more projects in the future.

    Puja C

    The Brickred team added such great value to our project with their work. From macro management to the micromanagement of the project, I am really happy with the determination to finish the project with perfection. Looking forward to working with the team again.

    Paul T
    Stanley Black & Decker

    Brickred Systems has delivered exceptional results in every challenging situation considering all the business requirements. I really appreciate the team for putting in all the hard work with such professionalism, and I will surely engage with them for my upcoming projects.

    Anand J

    The Brickred team is a very competent and professional group of Security Specialists who have demonstrated an ability to provide excellent results. We are extremely happy with our working relations with Brickred and look forward to engaging them on future projects.

    Katherine C