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The Client is a worldwide shopping mall brand with over 270 million visitors per year and 200+ stores per complex. The client sought a solution to increase overall performance and the ability to manage tenant requests more efficiently, such as payment collection, promotional event management, and parking.

Brickred’ proposed a team who worked together closely, with the business analyst gathering requirements, the developers coding the application, and the QA engineers testing it..

Assessment

  • Massive request order.
  • Poor order workflow.
  • Ineffective request management.
  • Negative impact on brand image
  • Disrupted business process

Solution

  • Proposed team to begin from the ground up
  • Provided customized order workflow
  • Simplified document storage.
  • E-mail and SMS notification channels.

Implementation

  • Developed custom-made SharePoint-based portal.
  • Developed a detailed route
  • Permitted to submit new requests based on earlier forms
  • Integration of an SMS gateway
  • Customized libraries

Benefits

Why BrickRed Systems

Expanded request workflows

Cross–platform application

Improved service quality

Real-time updates

Seamless request management

Why BrickRed Systems

Real-time request notification

Real-time updates

Real-time order status

  • 85% Improved Business Performance
  • 100% Industry-specific solutions
  • Enhanced Order Request 90% 
  • Customized Workflow 100%

Technology Used

MS SharePoint 2013

SharePoint REST/CSOM

ASP.NET/JavaScript

HTML/CSS/VSTO

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    What Our Customers Say About Us

    BrickRed has been a great partner for H.H. Brown. They understand our needs and always develop solutions that focus on return on investment. Brickred has delivered great value with our software projects.

    Mike
    Director@H.H. Brown Shoe Company

    The technical and management people at BrickRed delivered a high quality solution on time and on budget. They are easy to work with and consistently kept us informed of the project status. Brickred shows a great commitment to customer satisfaction and it is a pleasure to work with them.

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