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The client is the major provider of general hospital healthcare services in the United States in aspects of acute care facilities, and they decided to replace existing IT service desk tools and automate the vendor audit process by consolidating all software license information into a single pane of glass.

We proposed a solution which saves millions on compliance fines and resource costs.

Assessment

  • Outdated software
  • management system.
  • Complicated auditing procedure
  • Manually using spreadsheets
  • Overpaying software license.
  • Tough relationship with the vendor.

Solution

  • Provided business insight.
  • Assured audit readiness.
  • Provided end-to-end software lifecycle management

Implementation

  • Implemented ServiceNow Software Asset Management
  • Implemented Service Desk
  • Enhanced license reclamation strategies
  • Provided guidance and tools

Benefits

Why BrickRed Systems

Data accuracy has improved.

Cross–platform application

Enhanced efficiency

Real-time updates

Receive more visibility and up-to-date data.

Why BrickRed Systems

Reduced the cost of software licensing

Cross–platform application

Collaboration has been improved

  • 100% Enhanced Vendor Collaboration
  • 100% Automated Vendor Audit
  • Improved communications 90% 
  • 65% Increased Cost Saving

Technology Used

ServiceNow Software Asset Management

Service Desk

License Reclamation

Support

Contact us

Contact us

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    What Our Customers Say About Us

    BrickRed has been a great partner for H.H. Brown. They understand our needs and always develop solutions that focus on return on investment. Brickred has delivered great value with our software projects.

    Mike
    Director@H.H. Brown Shoe Company

    The technical and management people at BrickRed delivered a high quality solution on time and on budget. They are easy to work with and consistently kept us informed of the project status. Brickred shows a great commitment to customer satisfaction and it is a pleasure to work with them.

    Mr. Chand Bhandari
    SEO@SeattleAppLab

    I had a great experience working with Brickred Systems. With the team's attention to detail and great technical solutions, I won't hesitate to bring more projects in the future.

    Puja C
    Telus

    The Brickred team added such great value to our project with their work. From macro management to the micromanagement of the project, I am really happy with the determination to finish the project with perfection. Looking forward to working with the team again.

    Paul T
    Stanley Black & Decker

    Brickred Systems has delivered exceptional results in every challenging situation considering all the business requirements. I really appreciate the team for putting in all the hard work with such professionalism, and I will surely engage with them for my upcoming projects.

    Anand J
    Mativ

    The Brickred team is a very competent and professional group of Security Specialists who have demonstrated an ability to provide excellent results. We are extremely happy with our working relations with Brickred and look forward to engaging them on future projects.

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    Microsoft