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Increased Efficiency And Productivity In Sales Operations For The Company’s Growth

Our client is Chicago-based healthcare and medical device industry that makes a wide range of clinical equipment and intends to sell its products nationwide. Brickred System collaborated with them to provide a CRM system to direct sales forces and accelerate the company’s growth.

We proposed to our professional team to provide the CRM functionality. End users can now direct sales forces due to a fully functional CRM system.

Assessment

  • In-depth analysis
  • Introducing the CRM functionality roadmap

Solution

  • Customized solution for opportunity management
  • Extended features of customer satisfaction monitoring
  • Solution proposed to track customer-related complaints and feedback details.

Implementation

  • Implemented Customer analytics solution
  • Identifying repeat purchase potential.
  • Enabled supports storage and bulk emailing
  • Enabled mobile CRM version

Benefits

Why BrickRed Systems

Achieved a fully operational CRM system

Cross–platform application

Improved customer engagement & satisfaction

Real-time updates

Enhanced ability to target potential customers

  • 100% Enhanced Customer Touchpoints
  • 100% Automated Email Campaigning
  • Improved communications & satisfaction 90%
  • ROI increased by 85%

 

Technology Used

Microsoft Dynamics CRM

Microsoft Insights

SQL Server

Support

Contact us

Contact us

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    What Our Customers Say About Us

    BrickRed has been a great partner for H.H. Brown. They understand our needs and always develop solutions that focus on return on investment. Brickred has delivered great value with our software projects.

    Mike
    Director@H.H. Brown Shoe Company

    The technical and management people at BrickRed delivered a high quality solution on time and on budget. They are easy to work with and consistently kept us informed of the project status. Brickred shows a great commitment to customer satisfaction and it is a pleasure to work with them.

    Mr. Chand Bhandari
    SEO@SeattleAppLab

    I had a great experience working with Brickred Systems. With the team's attention to detail and great technical solutions, I won't hesitate to bring more projects in the future.

    Puja C
    Telus

    The Brickred team added such great value to our project with their work. From macro management to the micromanagement of the project, I am really happy with the determination to finish the project with perfection. Looking forward to working with the team again.

    Paul T
    Stanley Black & Decker

    Brickred Systems has delivered exceptional results in every challenging situation considering all the business requirements. I really appreciate the team for putting in all the hard work with such professionalism, and I will surely engage with them for my upcoming projects.

    Anand J
    Mativ

    The Brickred team is a very competent and professional group of Security Specialists who have demonstrated an ability to provide excellent results. We are extremely happy with our working relations with Brickred and look forward to engaging them on future projects.

    Katherine C
    Microsoft