The Customer is an international retail business established in the United States that manages a chain of hypermarkets, grocery shops, eCommerce, and physical stores. Considering many businesses, the Customer found it difficult to maintain an equal degree of contact across multiple channels.

To concentrate marketing efforts and Microsoft Social Engagement, BrickRed proposed a single and feature-rich marketing solution.


  • Challenging communication across various channels.
  • Unproductive social media presence.
  • Poor Marketing Campaign


  • Proposed to revamp eCommerce business
  • Categorized clients for targeted marketing campaigns
  • Designed email templates
  • Monitoring the outcomes of marketing initiatives


  • Customized Microsoft Dynamics 365
  • Implemented Microsoft Social Engagement
  • Customised an App for engagement


Why BrickRed Systems

Enabled end-to-end email campaigns

Cross–platform application

Achieved social engagement alerts on critical post

  • 100% Enhanced Customer Touchpoints
  • 100% Automated Email Campaigning
  • Improved communications & satisfaction 90% 
  • ROI increased by 85%

Technology Used

Microsoft Dynamics 365

Microsoft Social Engagement

SQL Server


Contact us

Contact us

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    What Our Customers Say About Us

    BrickRed has been a great partner for H.H. Brown. They understand our needs and always develop solutions that focus on return on investment. Brickred has delivered great value with our software projects.

    Director@H.H. Brown Shoe Company

    The technical and management people at BrickRed delivered a high quality solution on time and on budget. They are easy to work with and consistently kept us informed of the project status. Brickred shows a great commitment to customer satisfaction and it is a pleasure to work with them.

    Mr. Chand Bhandari

    I had a great experience working with Brickred Systems. With the team's attention to detail and great technical solutions, I won't hesitate to bring more projects in the future.

    Puja C

    The Brickred team added such great value to our project with their work. From macro management to the micromanagement of the project, I am really happy with the determination to finish the project with perfection. Looking forward to working with the team again.

    Paul T
    Stanley Black & Decker

    Brickred Systems has delivered exceptional results in every challenging situation considering all the business requirements. I really appreciate the team for putting in all the hard work with such professionalism, and I will surely engage with them for my upcoming projects.

    Anand J

    The Brickred team is a very competent and professional group of Security Specialists who have demonstrated an ability to provide excellent results. We are extremely happy with our working relations with Brickred and look forward to engaging them on future projects.

    Katherine C