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SAP Application Management Services

From daily tasks to support for continuous improvement initiatives, BrickRed Systems portfolio of application management services covers every phase and provides the expertise to sustain and evolve your SAP environment. An example of services can include:

Core Operational Services

  • First and second level support for business users with SLA-based issue resolution/management
    • End-user incident resolutions
    • Causal analysis for repeat issues
    • Routine system management
    • Security administration
  • Continuous maintenance
  • Support for continuous improvement
  • Software patches for installed SAP software Additional Services for Enhanced Performance
    Additional Services
  • Proactive application monitoring and recommendations for the problem and issue resolution
  • Support for planning, designing, executing and stabilizing upgrades
  • Leveraging of upgraded features and functionality for full-cycle application-driven business transformation
  • Follow-up support for on-going live, release changes, and migrations
  • Help solving acute performance problems and preventing future ones
  • Periodic performance reporting and alignment with business goals
    • Business process monitoring and execution optimization

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Expertise

Business process expertise coupled with industry best practices, in-depth knowledge of your systems, business processes and unique challenges

Experience

Unparalleled industry experience with some of the leading service providers. A diverse client portfolio which thrives on our end-to-end communications.

Benefits

Faster Project Execution – our deep knowledge of your business helps us gain a head start.Lowered Transformation Risks: Deep domain expertise with hands-on experience guarantees a successful, smooth transformation.Improved customer satisfaction!

We INVEST our MINDS and RESOURCES to develop your technology

We provide you with highest level of services!

  • Consistently recognized for agility and customer responsiveness
  • Satisfied customer base throughout the US and Canada
  • Strong on-site technical base with the ability to scale
  • Proven delivery in multiple projects
  • Thorough understanding of development, test, support environment and techniques to provide accelerated testing solutions
  • Local presence in the US – hence, rapid response
  • Professional and clear communication
  • Discipline and focus for your unique needs
  • Local presence in the US – hence, rapid response
  • Professional and clear communication
  • Discipline and focus for your unique needs

Other Technology Services

Custom Software Development

Highest standards, highest quality, best-fit solutions.

Cloud Services

Highest standards, highest quality.

Business Analysis

Optimal solutions that will fulfil your business.

IT Support

Good solutions for your business.

Security Strategy

Highest standards, highest quality, best-fit solutions.

Business Intelligence

Deliver personalized, focused insight at various levels of decision-making.

We Employ Creativity and innovation to improve your efficiency

Case Studies

Rapid solutions to the most complex business
challenges with cooperative process-driven methodology

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What Our Customers Say About Us

BrickRed has been a great partner for H.H. Brown. They understand our needs and always develop solutions that focus on return on investment. Brickred has delivered great value with our software projects.

Mike
Director@H.H. Brown Shoe Company

The Brickred team is a very competent and professional group of Security specialists who have demonstrated an ability to provide excellent results. We are extremely happy with our working relationship with Brickred and look forward to engaging them on future projects.

Mr.Chad Bhandari
- CEO@SeattleAppLab

The technical and management people at BrickRed delivered a high quality solution on time and on budget. They are easy to work with and consistently kept us informed of the project status. Brickred shows a great commitment to customer satisfaction and it is a pleasure to work with them.

Mr. Chand Bhandari
SEO@SeattleAppLab